How to Automate Review Generation for Your Medspa

Reviews are the lifeblood of local SEO. But asking for them manually is awkward, and staff often forget during busy checkout times.

How do I get more Google reviews?

The Post-Appointment Trigger is your best friend. Set up an automation that sends an SMS review request 2 hours after the patient's appointment. Catching them while they are thrilled with their results and still looking in the mirror is the key to building a massive review profile.

Should I respond to negative reviews?

Yes, always. Responding professionally to a negative review shows future customers that you care about their experience and are willing to make things right. It's often more impactful than a 5-star review.